Appointment Fees
We are a bulk billing clinic
We offer bulk billing for patients who have a valid Medicare card.
Overseas patients with health insurance will be charged the insurance amount with no out-of-pocket fees.
Patients without a valid Medicare card & health insurance will be charged the Medicare rebate amount.
Some consults may be charged full private fees eg. vaccinations, procedures, iron infusions etc – Reception will advise either at time of appointment or after the consult.
Please see below our rates and payment options:
Normal hours:
Monday-Friday 8am – 8pm
Saturday 8am – 1pm
| Appointment Type | Bulk Bill/Insurance/Medicare Rebate Rate |
|---|---|
| Standard (<20 min) | $43.90 |
| Long (20-40 min) | $84.90 |
| Brief Phone (<6 min) | $20.05 |
| Standard Phone (6-20 min) | $43.90 |
After hours:
Monday-Friday before 8am/after 8pm
Saturday before 8am/after 1pm
Sunday all day
Public Holiday all day
| Appointment Type | Bulk Bill/Insurance/Medicare Rebate Rate |
|---|---|
| Standard (<20 min) | $57.15 |
| Long (20-40 min) | $98.00 |
| Brief Phone (<6 min) | $20.05 |
| Standard Phone (6-20 min) | $43.90 |
If required, the fees must be paid on the day of your appointment. We accept payment by cash or EFTPOS.
Please note that for phone consultations, patients will be contacted by Reception to make payment over the phone or in person – our friendly staff will be happy to provide you with more information on this process.
To save your time, our practice is equipped with Tyro and Medicare Online. This system facilitates the billing process, enabling us to charge your patient account and directly submit your claims to Medicare, ensuring reimbursement of Medicare rebates to your account as promptly as possible.
Please ask Reception for any information regarding these rebate options, as well as private fees.
Overseas patients and patients without a valid Medicare card & health insurance must pay the fees.
If your medical needs require more time or involve complex issues, we recommend scheduling a double appointment. For all other patients, a standard consultation will be sufficient.
Allied Health Service Providers
Some services may be bulk billed under a Chronic Disease Management Plan or a Mental Health Care Plan, however please speak to Reception for further details as private fees may apply even if you have the plans.
Appointment Cancellation Policy
Please do so at least 2 hours prior to appointment time or a no show/missed appointment fee of $50.00 will be charged.
FAQs
How do I pay for my appointment?
- If you are bulk-billed, no payment is required. Otherwise, you will be required to pay the full fee of your consultation on the day of your appointment.
- Fees can be paid by cash or EFTPOS.
- The practice will submit any claim to Medicare on your behalf. Medicare typically pays the rebate within 24 hours.
Do you bulk bill?
Yes we bulk bill patients with a valid Medicare card. Bulk billing is when the payment for your consultation or treatment with your doctor is covered entirely by Medicare.
Why should I pay a private fee if required to?
Some services not covered by bulk billing may be charged a private fee as directed by the GP, and if applicable you will receive a rebate from Medicare. This means there is an out-of-pocket cost to you.
The private fees help to cover the costs of consumables, to retain high quality health practitioners and facilitate services like women’s health so that you and your family receive the healthcare that you deserve in a family friendly environment.
